Last updated: December 2, 2025

1. Introduction

At TonChat AI ("Company", "we", "us", or "our"), operating tonchat.ai, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

We understand that your personal data is valuable, particularly since our service specializes in transforming personal data into interactive experiences. This policy outlines our practices regarding your data and your rights concerning that data.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

  • Account information (name, email address)
  • Payment information (processed securely through our payment processor)
  • Communication data (when you contact us via email or other methods)
  • Personal data you upload for world creation (messaging data, photos, social connections, etc.)

2.2 Information Collected Automatically

  • Usage data (how you interact with our services)
  • Device information (IP address, browser type, operating system)
  • Cookies and similar technologies data

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To process and complete transactions
  • To create customized worlds based on your data
  • To respond to your inquiries and support requests
  • To improve and develop our services
  • To send you technical notices, updates, and administrative messages
  • To detect and prevent fraudulent or harmful activities

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who help us deliver our services
  • When required by law or to protect our rights
  • In connection with a business transaction such as a merger or acquisition
  • With your consent or at your direction

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

However, no security measures can provide absolute protection. We cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate personal data
  • The right to request deletion of your personal data
  • The right to object to processing of your personal data
  • The right to data portability
  • The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

TonChat AI
Email: [email protected]