Refund Policy

Last updated: December 3, 2025

14-Day Full Refund Guarantee

At TonChat AI, we want you to be completely satisfied with your purchase. You have 14 days from the date of purchase to request a full refund for any reason. No questions asked.

Refund Window

All subscription purchases are eligible for a full refund within 14 days of the original purchase date. This applies to:

• Monthly subscriptions
• First-time purchases
• Subscription renewals (within 14 days of renewal)

How to Request a Refund

To request a refund within your 14-day window, simply contact us at [email protected] with your account email address. We will process your refund promptly with no questions asked.

Refund Processing

Refunds will be processed within 5-10 business days. The refund will be issued to the original payment method used for the purchase.

Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation, you will continue to have access to the service until the end of your current billing period.

Contact Us

If you have any questions about our refund policy, please contact us:

TonChat AI
Email: [email protected]